Refund policy

60-Day Money-Back Guarantee

We want you to love your Doralume Lemon Turmeric Glow Bar. If you're not happy with your results, you can request a full refund within 60 days of receiving your order - even if the product has been opened and used.

How to request a refund

Email us at antoniofranciscoferreira2024@gmail.com with your order number and the reason for your request. We'll reply within 2 business days with the next steps.

Returns

Return shipping is free. If we ask you to send the item back, we'll give you instructions and a return label. Items must be returned within 60 days of delivery.

Refunds

Once your request is approved (and, where applicable, your return is received), we'll refund the full amount to your original payment method within 14 days. Depending on your bank, it may take a few extra days to appear on your statement.

Damaged or wrong items

If your order arrives damaged, defective or incorrect, please email us within 14 days of delivery with a photo, and we'll send a replacement or a full refund at no cost to you.

Cancellations

You can cancel your order at any time before it has been shipped for a full refund.

Your statutory rights

This guarantee is in addition to your legal rights. Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving it without giving a reason.